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Warranty Terms

Draft template. This is generic starting content, not a reviewed or binding company policy. Have Legal review and approve before publishing externally.

Integrated Retail provides a standard warranty period for supplied hardware and software, covering defects in materials or workmanship under normal use.

What's typically covered​

  • Repair or replacement of defective hardware within the warranty period.
  • Bug fixes for reported software defects.

What's typically excluded​

  • Damage from misuse, unauthorized modification, or third-party integrations.
  • Consumables and normal wear and tear.

Exact warranty duration and terms are specified in the product order form or contract.