Return & Refund Policy

Draft template. This is generic starting content, not a reviewed or binding company policy. Have Legal review and approve before publishing externally.

General approach

• Returns of defective hardware are handled under the applicable warranty terms.
• Software/subscription services are generally non-refundable once activated, except as required by law or agreed in writing.
• Refund requests are reviewed on a case-by-case basis in line with the signed order form or contract.

Please contact connect@integratedretail.com with your order details for any return or refund request.