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Environment Protection Policy

Last update: 18 August 2026

1. Purpose​

Integrated Retail Pte Ltd ("Integrated Retail", "the Company") provides retail software solutions and people-counting/analytics hardware solutions to customers across Singapore, Thailand, Indonesia and Malaysia.

We recognise that our business activities — including software development, hardware supply and installation, office operations, logistics and customer support — have an impact on the environment. This Policy sets out our commitment to managing that impact responsibly and reducing it wherever practical.

2. Scope​

This Policy applies to:

  •   All employees, contractors, interns and temporary staff of Integrated Retail Pte Ltd and its subsidiaries and branch operations in Singapore, Thailand, Indonesia and Malaysia;     
  •   All our products and services, including retail software platforms, cloud-hosted services, professional services, and hardware solutions such as FootfallCam;     
  •   All offices, warehouses, project sites and customer premises where we carry out work.     

Singapore, as our headquarters, sets the baseline standard. Regional offices follow this Policy in full, subject to any stricter requirement under local law.

3. Our Commitment​

Integrated Retail is committed to:

  1.  Complying with the law. Meeting or exceeding all applicable environmental legislation and regulations in every market we operate in.     
  2.  Preventing pollution. Avoiding harm to air, water and land arising from our operations, and handling waste responsibly.     
  3.  Using resources efficiently. Reducing our consumption of energy, water, paper and materials.     
  4.  Managing electronic waste properly. Ensuring hardware, batteries and packaging are reused, recycled or disposed of through appropriate channels.     
  5.  Designing responsibly. Considering energy efficiency, durability and product lifespan in the hardware and software we develop and supply.     
  6.  Working with responsible partners. Giving preference to suppliers and logistics providers who demonstrate sound environmental practices.     
  7.  Improving continuously. Reviewing our performance and setting practical improvement targets over time.     
  8.  Raising awareness. Ensuring our people understand this Policy and their part in delivering it.     

4. How We Put This Into Practice​

4.1 Energy and Emissions​

  •   Switch off lights, monitors, air-conditioning and equipment when not in use.     
  •   Prefer energy-efficient equipment and appliances when purchasing or replacing.     
  •   Use remote support, video conferencing and remote diagnostics to reduce unnecessary travel to customer sites.     
  •   Consolidate deliveries and site visits to reduce trips.     

4.2 Hardware and Electronic Waste​

  •   Extend product life through repair, refurbishment and firmware support rather than replacement where feasible.     
  •   Dispose of end-of-life devices, batteries, cables and accessories only through licensed e-waste recyclers or approved take-back schemes.     
  •   Never dispose of electronic equipment or batteries in general waste.     

4.3 Packaging and Materials​

  •   Minimise packaging on shipments and reuse cartons and protective materials where safe to do so.     
  •   Prefer recyclable or recycled packaging materials.     

4.4 Paper and Digital Operations​

  •   Operate digital-first: use electronic quotations, contracts, manuals, reports and dashboards in place of printed documents.     
  •   Print only when necessary, double-sided and in black and white by default.     
  •   Recycle paper and shred confidential documents through appropriate disposal channels.     

4.5 Cloud and Software Efficiency​

  •   Write and deploy software with reasonable regard for computing efficiency.     
  •   Right-size cloud infrastructure and decommission unused environments, servers and storage.     
  •   Where there is a choice, favour hosting providers with credible energy-efficiency or renewable-energy commitments.     

4.6 Office Environment​

  •   Provide clearly labelled recycling points for paper, plastics, cans and e-waste.     
  •   Reduce single-use items in the workplace.     
  •   Report leaks, faults and wastage promptly so they can be corrected.     

4.7 Installation and Site Work​

  •   Keep customer and project sites clean, and remove and dispose of installation waste responsibly.     
  •   Comply with site owners' environmental and waste requirements.     

We comply with all applicable environmental laws and regulations in the countries where we operate, including but not limited to:

  •   Singapore — Environmental Protection and Management Act, Environmental Public Health Act, and Resource Sustainability Act (including e-waste obligations administered by the National Environment Agency).     
  •   Malaysia — Environmental Quality Act 1974 and related regulations administered by the Department of Environment.     
  •   Thailand — Enhancement and Conservation of National Environmental Quality Act and related waste and hazardous substance regulations.     
  •   Indonesia — Law No. 32/2009 on Environmental Protection and Management and related waste regulations.     

Where local law is stricter than this Policy, local law prevails. Where local law is less strict, this Policy applies.

6. Roles and Responsibilities​

RoleResponsibility
Management / DirectorsApprove this Policy, provide resources, and lead by example.
Management RepresentativeMaintain the Policy, monitor compliance, coordinate reviews and reporting.
Department & Country ManagersImplement the Policy within their teams and ensure local legal compliance.
All Employees & ContractorsFollow this Policy in daily work and report environmental concerns or incidents.
Suppliers & PartnersMeet applicable environmental laws and support our objectives where relevant to the goods and services they provide.

7. Monitoring and Review​

  •   Management reviews this Policy at least once a year, or sooner if there is a significant change in our operations, products or applicable regulations.     
  •   Practical improvement targets may be set and tracked as part of management review.     
  •   Environmental incidents, complaints or non-compliance must be reported to the Management Representative and addressed promptly.     

8. Communication​

This Policy is communicated to all employees during onboarding and made available on our internal systems. It is available to customers, suppliers, regulators and other interested parties on request.