Data Retention Policy

Draft template. This is generic starting content, not a reviewed or binding company policy. Have Legal review and approve before publishing externally.

Integrated Retail retains data only for as long as necessary to fulfil the purpose it was collected for, meet contractual obligations, or comply with legal requirements.

Typical retention periods

• Account/transaction data — for the duration of the client relationship, plus a defined period after termination.
• Support tickets and logs — retained for a limited period for troubleshooting and audit purposes.
• Backups — retained on a rolling basis per the Backup Policy.

Specific retention periods per data category should be confirmed with the Data Protection contact.