Choosing a point-of-sale (POS) system is one of the highest-leverage decisions a growing fashion or lifestyle retailer makes. Get it right, and it becomes invisible infrastructure that just works. Get it wrong, and you'll be fighting it — and paying for a replacement — within a couple of years.
Inventory is one of the most valuable assets in retail. Yet many retailers continue to struggle with stock discrepancies, inventory inaccuracies, and lost sales opportunities caused by outdated or disconnected systems.
Most retailers don't wake up one day and decide "we need omnichannel." The need usually shows up gradually, as a series of small operational headaches that eventually add up to a real cost. Here are five signs it's time to look seriously at an upgrade.
If you've been researching retail technology, you've probably run into the term unified commerce. It's often used interchangeably with "omnichannel," but they're not quite the same thing — and the difference matters if you're planning a technology upgrade.
Retail has changed dramatically over the past decade. Customers no longer think in terms of channels. They expect a seamless experience whether they are shopping online, browsing through a mobile app, purchasing in-store, or collecting an order from a pickup point.